Fabricio DanieleApr 274 minEmbracing Omotenashi: Japanese Principle in the Hospitality and Corporate Services IndustryWhen it comes to global hospitality, one nation stands out for its distinctive approach to customer service: Japan. Rooted in...
Fabricio DanieleJan 266 minBeyond Resumes: The Artful Science of Assembling a Top-Tier Customer Service TeamIn the orchestration of exceptional customer service, there exists a symphony of skills, traits, and strategies that, when harmonised,...
Fabricio DanieleFeb 17, 20238 minTen legends in the customer service industry and their unique initiativesGood customer service is an essential part of any successful business. It's what sets the best companies apart from their competitors and...
Fabricio DanieleFeb 10, 20232 minInnovative Solutions for Common Complaints in a Corporate ReceptionAs the first point of contact for visitors and guests, the reception area in a corporate setting is an important aspect of creating a...