Addictions You Must Break to Become Your Best Self
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We all have vices that we cling to, habits that we know deep down are bad for us but just can't seem to shake. Whether it's scrolling...
Fabricio Daniele
Apr 17, 20237 min read
Top 10 job skills to survive in the near future
The job market is constantly evolving, and it's essential to have the right skills to stay relevant in the near future. As we move...
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Fabricio Daniele
Apr 14, 20237 min read
The Top 10 Customer Service Fails: How to Avoid Them and Keep Your Customers Happy
Are you tired of being put on hold for hours on end, dealing with rude and unresponsive customer service representatives, or receiving...
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Fabricio Daniele
Apr 11, 20234 min read
Must-Read Books on Leadership to Take Your Career to the Next Level
Throughout the course of human civilisation, many of our greatest leaders have imparted their wisdom through written works. Whether it’s...
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Fabricio Daniele
Apr 6, 20232 min read
Best reads
If you're looking for an inspiring and insightful read that will equip you with the skills to lead with creativity and passion, "The Ride...
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Fabricio Daniele
Mar 16, 20234 min read
Customer Service in the Age of Social Media: Best Practices for Responding to Customers Online
In today's perplexing digital age, social media has burgeoned into an omnipresent aspect of our lives. With an significant number of...
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Fabricio Daniele
Feb 22, 20234 min read
Stability Attributions: The Silent Killer of Customer Loyalty
Why One Bad Experience Can Be Enough to Drive Customers Away (And What You Can Do About It) Have you ever had a terrible experience with...
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Fabricio Daniele
Feb 17, 20238 min read
Ten legends in the customer service industry and their unique initiatives
Good customer service is an essential part of any successful business. It's what sets the best companies apart from their competitors and...
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Fabricio Daniele
Feb 12, 20235 min read
Overcoming Perfectionism: Breaking Free from Paralysis
Break free from the shackles of perfectionism and unleash your potential, embrace your imperfections and reach new heights. Perfectionism...
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Fabricio Daniele
Mar 18, 20211 min read
Captain Sir Tom Moore: Tomorrow Will Be A Good Day
Who is Captain Sir Tom Moore? You've seen him on the television walking the length of his garden. A frail elderly man, doing his bit at a...
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Fabricio Daniele
Mar 3, 20212 min read
Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones
This breakthrough book from James Clear is the most comprehensive guide on how to change your habits and get 1% better every day. Atomic...
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Sam Davies
Feb 28, 20215 min read
Can’t Hurt Me
Can’t Hurt Me is about how David Goggins transformed himself into one of America’s fittest athletes through self-discipline, mental...
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Fabricio Daniele
Feb 28, 20212 min read
It's all in your head: get out of your way
An inspirational book by self-made musical superstar, Russ, reminding you that it starts with YOU, to believe in yourself, and to get out...
36 views0 comments
Fabricio Daniele
Feb 23, 20212 min read
3 Psychology and Counseling Books on Mental Health
1. Mental Health (A Person-centred Approach) – Nicholas Procter Humanistic theories of psychology form the foundation of person-centered...
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Fab D
Feb 20, 20211 min read
The Elephant Rope (Belief)
A gentleman was walking through an elephant camp, and he spotted that the elephants weren’t being kept in cages or held by the use of...
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