Customer Experience | revealinginsights 2/2

Let’s connect and learn through our stories

We’re excited to share our own experiences and insights with you

Your thoughts and comments are valuable to us, so please feel free to join the conversation and to like the posts.

Service contractors may disappoint their clients for various reasons, and these issues can arise at different stages of the service...

Humane has officially revealed the Ai Pin, a small device that attaches to its wearer’s lapel and collects data via an on-board camera....

Amidst the dynamic landscape of modern leadership, there exists a paradigm that transcends conventional methods, a philosophy that dares...

The field of customer service and support is constantly evolving, so leaders must stay on top of the changes to ensure their companies...

Service culture refers to the set of values, beliefs, and practices that guide an organisation's interactions with its customers. It...

Are you tired of juggling endless spreadsheets, drowning in emails, and struggling to keep your customer service processes in check? It's...

In the fiercely competitive service industry, customer satisfaction is the golden ticket to success. Happy customers not only become...

Are you tired of being put on hold for hours on end, dealing with rude and unresponsive customer service representatives, or receiving...

Why One Bad Experience Can Be Enough to Drive Customers Away (And What You Can Do About It) Have you ever had a terrible experience with...

As the first point of contact for visitors and guests, the reception area in a corporate setting is an important aspect of creating a...

Discover how top corporate legal firms are transforming customer complaints into loyal clients and increased profits through innovative...